Product
A nurse call that holds a conversation.
One device in the room. It hears the call, understands the need, watches for falls, and talks back — in the resident's own language.
Smart routing
Not every call is an emergency. Not every call should sound like one.
When every alert is urgent, none of them are. VoiceCare sorts what it hears and routes it accordingly, so a genuine emergency stands out instead of joining a queue of blanket requests.
Emergency
"I've fallen." — escalates immediately, with spoken reassurance while help is on the way.
Request
"Could I have some water?" — goes to staff with the detail attached, marked non-urgent.
Companion
"I'm feeling low today." — handled in the room, not as a nurse call. Escalates if concerns surface.
Simple questions
"What time is lunch?" — answered on the spot, without spending anyone's shift.
Fall detection
A fall that nobody sees is a fall that waits.
Computer vision runs on the device in the room. When it sees a fall, it doesn't just raise an alarm — it speaks up.
It asks first
The moment a fall is detected:
The system has detected a potential fall. Are you okay? Say "I am fine" if you do not need help.
If they answer that they're fine, staff still get a record. If they can't answer at all, that silence is itself the alarm.
The video never leaves the room
Pose estimation runs on the device itself. There's no cloud video pipeline, because there's no video pipeline at all — the camera feeds a model in the room and the model outputs an event, not a recording.
Residents choose their own privacy level. Some want the camera on. Some want it off entirely. Both are settings they control from their own phone.
Language
The resident speaks Spanish. The caregiver speaks English. Nobody waits for a translator.
VoiceCare listens in the resident's language and hands your staff plain English. When staff reply, the resident hears it back in their own language.
Resident says "Necesito ayuda para levantarme."
Staff see "I need help getting up."
Staff reply "On my way."
Resident hears "Voy en camino."
English and Spanish today. Further languages as we validate each one with native speakers — we won't ship a language we can't stand behind in an emergency.
For residents
A call button that fits in a pocket.
Residents get a phone app alongside the room device, the wall buttons, and the pendant. Large type, three buttons, no menus to learn. Scan a code, sign in with a room number and a PIN, done.
I need something
Raises a non-urgent request, and the room device asks what they need.
Let's chat
Starts a conversation with the companion.
I need help now
Confirms once, then escalates as urgent.
Side by side
What changes.
| Capability | Traditional nurse call | VoiceCare |
|---|---|---|
| Tells you which room called | ✓ | ✓ |
| Tells you what they need | — | ✓ |
| Resident hears that help is coming | — | ✓ |
| Sorts urgent from routine | — | ✓ |
| Hands-free calling by voice | — | ✓ |
| Detects falls | — | ✓ |
| Speaks the resident's language | — | ✓ |
| Record of what was said and done | — | ✓ |
| Companionship between visits | — | ✓ |
For administrators
Every call, on the record.
Conversation record
What was asked, what was answered, who responded, how long it took.
Response analytics
Patterns by shift, wing, and hour — the data staffing conversations usually lack.
Staff recognition
See who is consistently first to respond, with real numbers rather than impressions.
Audit trail
An append-only log of care-relevant actions. Nothing is quietly deleted.